Credit Collections Coordinator
Location: El Segundo, CA
Job Type: contract
Company: IDR
Category: All Other
Job Description Apply Now
IDR is seeking a Credit Collections Coordinator to join one of our top clients in El Segundo, CA. This role is perfect for a proactive individual who thrives in a dynamic environment and is eager to manage a portfolio of accounts, ensuring efficient collection processes and minimizing bad debt. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Credit Collections Coordinator:
• Manage a portfolio of customer accounts, focusing on collecting outstanding receivables and minimizing bad debt.
• Proactively contact customers to follow up on outstanding and past due balances, ensuring timely and appropriate handling per company policy.
• Maintain accurate documentation of all collection efforts and provide customer service for collection issues, disputes, and account adjustments.
• Research and resolve billing discrepancies, utilizing appropriate judgment for adjustments and escalating issues as necessary.
• Participate in meetings, process improvement initiatives, and cross-train with peers for comprehensive coverage.
Required Skills for Credit Collections Coordinator:
• Minimum of 3 years of collection experience, with a preference for 10 years.
• Experience with SAP or other ERP systems.
• Strong customer service, negotiation, and attention to detail skills.
• Proficient in Microsoft Office, particularly Excel, and inter-company software.
• Bachelor's Degree in Finance or Accounting, or relevant experience in lieu of a degree.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.